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Best Home Warranty Companies BBB: Top-Rated Choices for 2023

✅Discover the best home warranty companies of 2023, top-rated by the BBB for unmatched reliability, exceptional service, and ultimate peace of mind!


When it comes to protecting your home appliances and systems, choosing the right home warranty company is crucial. The Better Business Bureau (BBB) is a reliable source for evaluating the reputation and performance of these companies. In 2023, several home warranty companies have stood out due to their high BBB ratings, customer reviews, and comprehensive coverage plans. Here are the best home warranty companies according to BBB ratings for the year 2023.

Evaluating home warranty companies can be overwhelming given the plethora of options available. To help you make an informed decision, this article will dive into the top-rated choices for 2023 based on BBB ratings. We’ll explore their coverage options, customer service, and overall value to ensure you find the best fit for your needs.

Top-Rated Home Warranty Companies of 2023

1. American Home Shield (AHS)

BBB Rating: A+

American Home Shield is one of the most reputable home warranty companies with an A+ rating from the BBB. They offer comprehensive plans that cover a wide range of home systems and appliances. Customers appreciate their flexible service fee options and extensive network of qualified technicians.

  • Pros: Extensive coverage options, flexible service fees, large technician network
  • Cons: Higher premiums compared to some competitors

2. Choice Home Warranty

BBB Rating: B

Choice Home Warranty has garnered a solid reputation with a B rating from the BBB. They offer two main plans: the Basic Plan and the Total Plan, which cover essential home systems and appliances. Customers often highlight their prompt service and helpful customer support.

  • Pros: Simple plan options, prompt service, helpful customer support
  • Cons: Limited coverage in some areas, higher service call fees

3. First American Home Warranty

BBB Rating: B+

First American Home Warranty is another top contender with a B+ rating from the BBB. They provide affordable plans that cover major home systems and appliances. Customers appreciate their straightforward claims process and affordable pricing.

  • Pros: Affordable pricing, straightforward claims process, good customer service
  • Cons: Limited optional coverage, not available in all states

What to Consider When Choosing a Home Warranty Company

When selecting a home warranty company, it’s essential to consider several factors to ensure you get the best protection for your home. Here are some key points to keep in mind:

  • Coverage Options: Ensure the company offers plans that cover the systems and appliances you need protection for.
  • Service Fees: Check the range of service fees and how they might affect your overall costs.
  • Customer Service: Look for companies with high customer satisfaction ratings and responsive support teams.
  • Exclusions and Limitations: Be aware of any exclusions or limitations that might impact your coverage.
  • BBB Ratings: Refer to the BBB ratings and customer reviews to gauge the company’s reliability and performance.
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Additional Tips for Homeowners

In addition to selecting a top-rated home warranty company, homeowners should also:

  1. Regularly maintain their home systems and appliances to prevent breakdowns.
  2. Thoroughly read the warranty contract to understand the terms and conditions.
  3. Keep records of all maintenance and repair work done on their home systems and appliances.

How BBB Ratings Influence Home Warranty Choices

When it comes to selecting a home warranty company, understanding how Better Business Bureau (BBB) ratings can impact your decision is crucial. The BBB is a trusted source for consumers to evaluate the credibility and reliability of businesses across various industries, including the home warranty sector.

BBB ratings are based on several factors, such as the company’s complaint history, transparency in business practices, licensing and accreditation, and the length of time the company has been in business. These ratings provide valuable insights into a company’s commitment to resolving customer issues and maintaining high standards of service.

Why BBB Ratings Matter

Having a good BBB rating indicates that a home warranty company is dedicated to customer satisfaction and operates with integrity. It serves as a benchmark for homeowners to assess the trustworthiness and performance of a company before making a decision.

  • Trust: A high BBB rating instills confidence in consumers that they are dealing with a reputable home warranty provider.
  • Reliability: Companies with excellent BBB ratings are more likely to deliver on their promises and provide quality service when needed.
  • Credibility: A positive BBB rating enhances a company’s credibility in the eyes of customers and reflects its commitment to ethical business practices.

How to Use BBB Ratings in Your Decision-Making Process

When researching home warranty companies, consider the following tips to leverage BBB ratings effectively:

  1. Check the Rating: Look for home warranty companies with an A+ rating from the BBB, indicating a strong track record of customer satisfaction.
  2. Read Customer Reviews: Explore customer feedback on the BBB website to gain insights into the experiences of others with the company.
  3. Compare Ratings: Compare BBB ratings of different home warranty companies to make an informed decision based on reputation and performance.
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By incorporating BBB ratings into your evaluation process, you can choose a home warranty company that not only meets your needs but also upholds the highest standards of service and customer satisfaction.

Key Features to Look for in Top Home Warranty Plans

When searching for the best home warranty plans, it’s crucial to consider key features that can make a significant difference in your coverage and overall satisfaction. Below are some important factors to look for when evaluating top home warranty companies:

1. Coverage Options:

Ensure that the home warranty plan you choose offers comprehensive coverage for a wide range of home systems and appliances. Look for plans that include protection for items such as HVAC systems, electrical, plumbing, kitchen appliances, and more. Having extensive coverage can save you money on repairs and replacements in the long run.

2. Service Network:

Check if the home warranty company has a large network of qualified technicians and contractors. A robust service network means that you can easily request repairs and services when issues arise. Quick and efficient service can help minimize downtime and inconvenience in your home.

3. Claim Process:

Opt for a home warranty plan with a straightforward and transparent claim process. Look for companies that offer 24/7 customer support and easy online claim filing options. A smooth claim process ensures that you can get the assistance you need promptly when a covered item breaks down.

4. Pricing and Fees:

Compare the pricing and fees of different home warranty plans to find one that fits your budget. Be mindful of any deductibles or service call fees associated with the coverage. While affordability is essential, prioritize value and coverage breadth over the lowest price.

5. Customer Reviews:

Research customer reviews and ratings to gauge the reliability and customer service of the home warranty company. Platforms like the Better Business Bureau (BBB) can provide insights into the company’s reputation and how it handles customer claims and inquiries.

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By focusing on these key features, you can make an informed decision when selecting a top home warranty plan that best suits your needs. Remember to prioritize coverage, service quality, and customer satisfaction to ensure that you are well-protected and supported in case of home system or appliance failures.

Frequently Asked Questions

What is a home warranty?

A home warranty is a service contract that helps cover the cost of repairs or replacements of major home systems and appliances.

How does a home warranty work?

When a covered item breaks down, you can file a claim with your home warranty company. They will then send a qualified technician to assess the issue and either repair or replace the item.

What is typically covered under a home warranty?

Home warranties usually cover items like HVAC systems, electrical systems, plumbing, kitchen appliances, and more. Each plan may have different coverage options, so it’s essential to review the details carefully.

Are pre-existing conditions covered by a home warranty?

No, pre-existing conditions are typically not covered by a home warranty. It’s essential to read the terms and conditions of your policy to understand what is and isn’t covered.

How much does a home warranty cost?

The cost of a home warranty can vary depending on the coverage level, provider, and location. On average, a basic plan can cost between $300 to $600 per year, while more comprehensive plans can range from $600 to $1000 or more.

Can I purchase a home warranty at any time?

Most home warranty companies allow you to purchase a plan at any time, whether you are a homeowner, seller, or buyer. However, some providers may have specific eligibility requirements, so it’s best to check with the company.

Key Points on Home Warranties
Provides coverage for repair or replacement of home systems and appliances
Helps protect homeowners from unexpected repair costs
Costs vary based on coverage levels and providers
Home warranties do not cover pre-existing conditions
Can be purchased by homeowners, sellers, or buyers

Feel free to leave your comments and check out our other articles on home warranties for more information!

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