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first advantage background check phone number

✅For immediate assistance, contact First Advantage Background Check customer service at 1-800-845-6004. Reliable support just a call away!


For immediate assistance with your background check, you can reach First Advantage’s customer service through their dedicated phone number. The First Advantage background check phone number is 1-800-888-5773. This line is available during regular business hours to help you with any inquiries you may have regarding your background check status or other related services.

Understanding the importance of efficient and reliable background checks, First Advantage offers various channels to support their clients. One of the most direct ways to get help is by calling their customer service number. This article will provide detailed information on how to use this resource effectively, including the best times to call, what information you might need to have on hand, and other ways to get in touch with First Advantage.

How to Contact First Advantage Customer Service

The quickest way to resolve any issues or get answers to your questions about a background check is by contacting First Advantage’s customer service. The phone number to dial is 1-800-888-5773.

Best Times to Call

To avoid long wait times, it is advisable to call during off-peak hours. Typically, the best times to reach customer service are:

  • Early mornings (8:00 AM – 10:00 AM)
  • Late afternoons (2:00 PM – 5:00 PM)

Information to Have Ready

When calling First Advantage customer service, having the following information ready can expedite the process:

  • Your full name
  • Social Security Number or other identification numbers used in your background check
  • Reference or case number (if applicable)
  • Details of your inquiry or issue

Alternative Contact Methods

In addition to the phone line, First Advantage offers several other contact methods to assist you:

  • Email Support: You can send an email to their support team with detailed information about your query.
  • Online Chat: Available on their website for instant messaging with a customer service representative.
  • Support Portal: Access their online support portal to check the status of your background check and find answers to frequently asked questions.
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Utilizing these contact methods can help you get the assistance you need promptly and efficiently. Whether you prefer speaking directly to a representative or using digital communication channels, First Advantage provides multiple ways to support their clients.

FAQs and Additional Resources

For more detailed information about background checks and how First Advantage can assist you, exploring their FAQs section and other resources on their website can be highly beneficial. This section often covers common questions and provides in-depth explanations about the background check process.

Procedimiento para contactar a First Advantage por teléfono

Si necesitas comunicarte con First Advantage por teléfono para realizar consultas sobre sus servicios de verificación de antecedentes, aquí te detallamos el procedimiento a seguir:

Pasos para contactar a First Advantage por teléfono:

  1. Identifica el número de teléfono correcto: Primero, asegúrate de tener a la mano el número de teléfono correcto de First Advantage. Puedes encontrar este número en su sitio web oficial o en la documentación proporcionada.
  2. Prepara la información necesaria: Antes de llamar, ten a mano toda la información relevante que puedan requerir, como el nombre completo del candidato, la empresa solicitante y cualquier otra documentación pertinente.
  3. Llama al número de teléfono: Marca el número de teléfono de First Advantage y sigue las indicaciones del menú automatizado para ser dirigido al departamento correspondiente.
  4. Consulta tus dudas: Una vez que te comuniques con un representante de First Advantage, plantea tus preguntas o inquietudes sobre los servicios de verificación de antecedentes que ofrecen.

Es importante recordar que al contactar a First Advantage por teléfono, debes ser claro y conciso en tus preguntas para obtener la información que necesitas de manera eficiente.

Recuerda que el servicio de atención al cliente de First Advantage por teléfono está diseñado para brindarte asistencia y resolver cualquier duda que puedas tener sobre los procesos de verificación de antecedentes.

Consejos para preparar una llamada a First Advantage

When it comes to preparing for a phone call with First Advantage Background Check, there are several tips and strategies you can follow to ensure a successful interaction. Whether you are a potential employer conducting a background check on a candidate or an individual verifying your own information, being well-prepared can make the process smoother and more efficient.

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1. Gather all Necessary Information

Before making the call, make sure you have all the relevant information at hand. This may include the candidate’s full name, date of birth, social security number, and any other details required for the background check. Having this information readily available can help expedite the process and avoid delays.

2. Prepare Your Questions

Whether you have specific inquiries about the background check process, need clarification on a certain aspect, or want to follow up on the status of an ongoing check, preparing your questions in advance can ensure that you cover all necessary points during the call. This can help you make the most of your time and get the information you need.

3. Be Ready to Verify Your Identity

First Advantage takes security and privacy seriously, so be prepared to verify your identity during the call. This may involve providing personal information or answering security questions to confirm that you are authorized to access the information being requested. Having your identification documents or relevant details on hand can streamline this verification process.

4. Take Notes During the Call

During your conversation with First Advantage, it’s advisable to take notes on key points discussed, any instructions provided, or next steps to follow. These notes can serve as a reference later on and help you stay organized throughout the background check process. Additionally, if there are any discrepancies or issues that arise, having detailed notes can be valuable for resolution.

By following these tips and being well-prepared for your phone call with First Advantage Background Check, you can ensure a productive and efficient interaction that helps you obtain the information you need accurately and promptly.

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Frequently Asked Questions

How can I contact First Advantage Background Check by phone?

You can contact First Advantage Background Check by phone at 1-800-845-6004.

What information do I need to provide to request a background check?

To request a background check, you will typically need to provide the individual’s full name, date of birth, social security number, and consent to run the check.

How long does it take to receive the results of a background check?

The turnaround time for a background check can vary depending on the type of check being conducted, but it typically ranges from a few days to a week.

What types of background checks does First Advantage offer?

First Advantage offers a wide range of background check services, including criminal background checks, employment verification, credit checks, and more.

Is First Advantage Background Check compliant with all relevant laws and regulations?

Yes, First Advantage Background Check is fully compliant with all federal and state laws governing the use of background checks for employment and tenant screening purposes.

Can I dispute the results of a background check conducted by First Advantage?

Yes, if you believe there is inaccurate information in your background check report, you can dispute the results with First Advantage and request a re-investigation.

  • First Advantage Background Check phone number: 1-800-845-6004
  • Information needed for a background check: full name, date of birth, social security number
  • Turnaround time for background check results: typically a few days to a week
  • Types of background checks offered: criminal, employment verification, credit checks, and more
  • Compliance with laws and regulations: First Advantage is fully compliant with all relevant laws
  • Disputing background check results: You can dispute inaccurate information and request a re-investigation

If you have any other questions or need more information, please feel free to leave a comment below. Don’t forget to check out our other articles for more helpful tips and resources!

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