Phone Number for L.L. Bean Customer Service Information

✅For outstanding support, call L.L. Bean Customer Service at 1-800-441-5713. Reach out for assistance with orders, returns, and more!


For customers seeking to contact L.L. Bean customer service, the primary phone number to reach their support team is 1-800-441-5713. This line is available 24/7 to assist with a variety of inquiries, including order tracking, product information, returns, exchanges, and general customer support.

When you call the L.L. Bean customer service number, you can expect to be greeted by an automated system that will guide you through several options to ensure your call is directed to the appropriate department. Below is a detailed guide on how to navigate the phone system and additional information that might be useful for your customer service needs.

Steps to Reach L.L. Bean Customer Service

  1. Dial the Number: Call 1-800-441-5713 from any phone.
  2. Select Your Language: Choose your preferred language option, typically English or Spanish.
  3. Navigate the Menu: Follow the automated menu prompts to select the department that best matches your inquiry:
    • For order status and tracking, press 1.
    • For returns and exchanges, press 2.
    • For product information, press 3.
    • For general customer support, press 0 to speak with a representative.
  4. Provide Necessary Information: Be ready to provide your order number, product details, or any other relevant information to expedite your query.

Additional Contact Methods

In addition to the phone service, L.L. Bean offers other methods of customer support:

  • Email Support: You can email L.L. Bean at customerservice@llbean.com for non-urgent inquiries.
  • Live Chat: Visit the L.L. Bean website and use the live chat feature for immediate assistance during business hours.
  • Social Media: Reach out to L.L. Bean on social media platforms such as Facebook or Twitter for quick responses.
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Customer Service Hours

While the main phone line is available 24/7, specific departments may have different operating hours:

  • General Inquiries: 24/7
  • Technical Support: Monday to Friday, 8 AM to 10 PM EST
  • Returns and Exchanges: Monday to Saturday, 7 AM to 11 PM EST; Sunday, 8 AM to 7 PM EST

Tips for a Smooth Customer Service Experience

  • Prepare in Advance: Have your order details, product information, and any previous correspondence ready before calling.
  • Be Clear and Concise: Clearly state your issue or question to the representative to facilitate a quick resolution.
  • Take Notes: Write down the name of the customer service representative and any important information provided during the call.

Horario de atención al cliente de L.L. Bean

When it comes to customer service at L.L. Bean, knowing the hours of operation can make all the difference. Here is the schedule for reaching out to L.L. Bean’s customer service team:

Días laborables Horario
Lunes a viernes 8:00 a.m. – 10:00 p.m. EST
Sábados y domingos 9:00 a.m. – 10:00 p.m. EST

L.L. Bean understands that customer support should be accessible when you need it most. Whether you have inquiries about an order, need assistance with a product, or simply want to provide feedback, having the customer service hours clearly outlined can help you plan your communications effectively.

During peak seasons or holidays, it’s common for customer service lines to experience higher call volumes. To avoid longer wait times, consider reaching out early in the morning or later in the evening when call volume is typically lower.

Remember, knowing the best times to contact L.L. Bean’s customer service can save you valuable time and ensure a smoother interaction with the support team.

Cómo contactar a L.L. Bean por correo electrónico

Cómo contactar a L.L. Bean por correo electrónico

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Si prefieres comunicarte con L.L. Bean a través de correo electrónico, la compañía ofrece una forma conveniente de hacerlo. Enviar un correo electrónico puede ser útil para consultas que no requieren una respuesta inmediata o para proporcionar detalles específicos sobre un problema o pregunta que puedas tener. Aquí te mostramos cómo puedes contactar a L.L. Bean por correo electrónico:

  1. Accede al sitio web oficial de L.L. Bean: Visita el sitio web de L.L. Bean y navega hasta la sección de “Contacto” o “Servicio al Cliente”.
  2. Encuentra la dirección de correo electrónico: Busca la dirección de correo electrónico proporcionada por L.L. Bean para consultas generales o de servicio al cliente.
  3. Redacta tu mensaje: Asegúrate de incluir toda la información relevante en tu correo electrónico, como tu número de pedido, detalles del producto y cualquier otra información que pueda ayudar al equipo de servicio al cliente a entender tu consulta.
  4. Envía tu correo electrónico: Haz clic en el enlace o botón para enviar tu mensaje a L.L. Bean. Asegúrate de revisar bien tu correo antes de enviarlo para evitar errores.

Al contactar a L.L. Bean por correo electrónico, es importante ser claro y conciso en tu mensaje para que el equipo de servicio al cliente pueda brindarte la mejor asistencia posible. Si necesitas adjuntar imágenes o documentos para explicar mejor tu consulta, asegúrate de hacerlo siguiendo las instrucciones proporcionadas en el correo electrónico.

Recuerda que, si tu consulta es urgente o requiere una respuesta inmediata, es posible que sea mejor optar por otros medios de contacto, como el teléfono o el chat en vivo, si están disponibles. Utiliza el correo electrónico de L.L. Bean para consultas menos urgentes o que requieran detalles específicos por escrito.

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Frequently Asked Questions

What are the customer service hours for L.L. Bean?

The customer service hours for L.L. Bean are Monday to Friday from 8:00 am to 10:00 pm and Saturday to Sunday from 9:00 am to 6:00 pm (ET).

How can I track my L.L. Bean order?

You can track your L.L. Bean order by logging into your account on their website and clicking on the “Track Order” section.

What is L.L. Bean’s return policy?

L.L. Bean offers a 100% satisfaction guarantee, allowing you to return items at any time if you are not satisfied with your purchase.

Does L.L. Bean offer international shipping?

Yes, L.L. Bean offers international shipping to select countries. You can check if your country is eligible for shipping during the checkout process.

How can I contact L.L. Bean customer service?

You can contact L.L. Bean customer service by calling 1-800-441-5713 or by using their online chat feature on their website.

Does L.L. Bean have physical retail stores?

Yes, L.L. Bean has retail stores located in various states across the United States. You can check their website for store locations.

  • L.L. Bean customer service hours: Monday to Friday 8:00 am – 10:00 pm, Saturday to Sunday 9:00 am – 6:00 pm (ET).
  • Track your order online through your L.L. Bean account.
  • 100% satisfaction guarantee return policy.
  • International shipping available to select countries.
  • Contact customer service at 1-800-441-5713 or through online chat.
  • L.L. Bean has physical retail stores in various states.

Feel free to leave a comment below if you have any other questions or check out our other articles for more information.

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